More information regarding T.O.V.A. in different Windows environments.
T.O.V.A.® & Windows
(These steps may also help with any other DOS based application that is not designed for Windows environments.)
Remember T.O.V.A. is NOT a Windows program.
It is a DOS based application and needs to be run under DOS or as close as possible. Sometimes there is interfering software loading (like Networks and other drivers) that keep the hardware from being seen or working properly or interferes with the operation of the program. The simplest way to see if software is interfering (with printing or TOVA) is to not load or bypass the startup files of the computer.
Windows 95 machines
The first way is to "Reboot or restart in MS-DOS Mode".... After Windows 95 has started you should have your desktop up and there should be a "START" button. When you click on that button a menu should pop up and from there select "Shut Down". When you click on shut down, several options show up. From the Shut Down Menu, select "Restart in MS-DOS Mode". That will restart your computer and not load many Win 95 files that may be interfering with TOVA. When it finishes starting up it will bring you to a C:\Windows> prompt. Type CD\ (that's C D \ -backslash, not the / by the ? key) then hit the
To bypass more in-depth or if the Restart in DOS MODE doesn't work... When you turn on or boot up the computer, it should say in text, "Starting Windows 95...", at some point in the very beginning of the startup. When that "Starting Windows..." text is seen press the
Windows 98 machines
The first way is to "Reboot or restart in MS-DOS Mode".... After Windows 98 has started you should have your desktop up and there should be a "START" button. When you click on that button a menu should pop up and from there select "Shut Down". When you click on shut down, several options show up. From the Shut Down Menu, select "Restart in MS-DOS Mode". That will restart your computer and not load many Win 98 files that may be interfering with TOVA. When it finishes starting up it will bring you to a C:\Windows> prompt. Type CD\ (that's C D \ -backslash, not the / by the ? key) then hit the
To bypass more in-depth or if the Restart in DOS MODE doesn't work... When you turn on or boot up the computer at the very beginning of the startup press the
Windows 3.x
Just EXIT or QUIT Windows. (You'll get a message saying "You're about to close your Windows session- OK or Cancel", when you exit properly). It should bring you to a C:> prompt. Run TOVA and try everything out from there.
MS-DOS based machines running DOS 6 or higher
When you turn on or boot up the computer, it should say in text, "Starting MS DOS...", at some point in the very beginning of the startup. When that "Starting MS DOS..." prompt is seen press the
For further assistance
Phone: 800.729.2886 or 562.229.8770
Fax: 800.452.6919 or 562.229.2071
Email: help@tovatest.com