PTE Compatibility

While our latest version of the Precision Test Environment (PTE) works with many more computers, some still have issues. This page summarizes the models and hardware we've tested.

Please understand that new computers with new, untested hardware are being sold all the time, and that manufacturer and model names are not always consistent.

What if my computer isn't listed?

If your computer doesn't appear below, try it out:

  1. Make sure it meets our basic system requirements.
  2. Make sure that your computer's data is backed up.
  3. Enter your T.O.V.A. serial number here to download the latest version of the software.
  4. Install the software and configure it for PTE.
  5. Test the PTE and plug in your T.O.V.A. flash drive to give us the most information.
  6. Whether it works or not, please send us a support request to let us know.

Call us for help with these steps.

Recommendations

This is a list of models and/or hardware that has been tested with the T.O.V.A. The PTE should work on recommended systems, though some may require special configuration, a T.O.V.A. flash drive (included), or an additional USB adapter (not included). All systems should still work with the EAV hardware setup.

Unsupported hardware
  • Apple M1 (many 2020 or later Macs)
  • Intel 11th-gen processors / Iris Xe Graphics ("Tiger Lake")
  • AMD Ryzen 5 4500U, 5500U, 4600G, and Ryzen 5 PRO 4650
  • High-performance graphics cards, like NVidia
  • Intel Atom Processors
  • Multiple screens
  • Wireless keyboards and mice

Windows computers

Manufacturer Recommended for PTE Not Recommended Untested
Microsoft Surface Laptop, Laptop 2 Laptop 3 and 4, Laptop Studio, Laptop Go
Go Go 2, 3
Pro 3, 4, 6, and model 1796 Pro 7, 8, and X
Book 2 Book 3 Book 1
Dell Most Latitude and Inspiron systems
(excluding hardware listed above)
XPS
Lenovo Most tested systems work
(excluding hardware listed above)
ThinkCentre M720e desktop (11BD003EUS)
Chuwi Hi10 X Others
HP Commonly used, but models and reliability vary


Mac computers

The MacBook Air, MacBook Pro, and iMac are popular choices. The MacBook and MacMini should also work. For compatibility, check the year of manufacture in the Apple menu '''About This Mac''':

Year PTE Support Notes
2018 or later
  • Must disable T2 security chip to boot PTE
  • Newest processors not supported
  • Limited support for other hardware
Use the EAV setup instead.
2017 Most support the PTE Audio may require a USB adapter (not included)
2016 or earlier Should support the PTE Some require the T.O.V.A. CD or flash drive (included)
iMacs will need a USB keyboard and/or mouse to use the PTE setup.

Alternative

  • Our EAV hardware setup works with virtually any modern Windows or Mac computer, though it requires an external VGA monitor.